+ Manage certification documentation and stakeholder communications using internal and customer-facing systems and tools.

+ Support the end-to-end certification process by ensuring project information is accurate, complete, and ready for processing.

+ Coordinate backend project activities across multiple industries and business functions.

+ Review project data, identify discrepancies, and work with internal teams to resolve issues efficiently.

+ Maintain accurate project records and provide status updates throughout the certification lifecycle.

+ Respond to stakeholder inquiries professionally and with a strong customer-service mindset.

+ Prioritize and manage multiple projects, requests, and email communications while meeting deadlines.

+ Actively contribute to process improvements, operational excellence, and business transformation initiatives.

+ Collaborate with diverse global teams to drive quality, ef...