Job description

Context

A role accountable for ensuring service reliability, operational excellence, and performance compliance across environments, embedding Site Reliability Engineering (SRE) practices within the Agile Release Train and the product delivery lifecycle.

Missions

• Guarantee the stability, performance, and availability of services in both production and non-production environments, while fostering a reliability-driven culture across delivery teams.


• Act as the gatekeeper of product evolution towards production, ensuring that quality always matches customer expectations.


• Collaborate with Product, Tech, and Platform teams to maintain the right balance between innovation, velocity, and operational robustness.


• Define, monitor, and report Service Level Objectives (SLOs), Service Level Indicators (SLIs), and error budgets across environments to ensure measurable reliabil...