Greets consistently and professionally our guest to provide a warm welcome or farewell. Assists our guests promptly enhancing our reputation for excellence and delivers courteous and efficient services in order to meet and exceed guest expectations and creates a lasting impression of warmth and hospitality
Ensures the uniform provided is kept in good condition clean presentable and ensures standards of personal appearance and hygiene are an example for the team and a professional image for our guest
Maintains and ensures cleanliness is to the maximum throughout the entrance area and lobby. No clutter or other debris is found along the escorting routes or anywhere on the hotel premises
Ensure to provide prompt courteous and efficient service to all guests so as to achieve a high level of customer satisfaction through personalized service from arrival till departure and invites them to return
Ensure guests are pers...
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