Collaboration

• Collaborates and communicates with domain BPOs, BPEs, KBUs, and EU’s.
• Collaborates with OIM team and member of Design Authority.
• Collaborates with OEA Data, Infrastructure & Integrations team and OOO Technical solution managers to ensure technical landscape adheres to standards.

Application Support & Maintenance

• Proactively assesses the technical landscape and ensures processes/integrations are optimally configured.
• Supports Arcadis 3rd party vendors in assessing & validating proposed solutions and/or creates proposed solutions to address incidents/problems.
• Key member of the Oracle Cloud quarterly update process and testing for apps in collaboration with KBUs and OOO Test Manager.
• Attends service calls with support partner to provide guidance on technical issues.
• Joins Oracle support sessions to actively influence Oracle product development and thereby improv...