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Dutch B2B Customer Care Pro (Inbound)

Company

ALEX & GROSS GmbH

Location

sant martí sesgueioles, cataluña

Posted

July 13, 2026

Position Overview

ALEX & GROSS GmbH is looking for a Customer Care Agent for the Dutch market based in Barcelona. The ideal candidate will handle inquiries from Dutch-speaking B2B customers via live chat, email, and phone. Key responsibilities include supporting customers on technical questions, documenting interactions in CRM, and collaborating with various teams to enhance customer experiences.

We offer a dynamic work environment with growth opportunities and a welcoming team. Excellent Dutch and English communication skills are essential for this role.

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