Your Role

We are looking for an enthusiastic Customer Service Agent who speaks Dutch or Flemish (and English) to support one of the largest energy suppliers in Belgium.

In this role, you will be the ultimate problem‑solver for both private and commercial clients via phone and email. You’ll handle questions about contract tweaks, customer data updates, and invoice inquiries. No previous customer service experience is required – your positive attitude is what matters most.

Note: You must already live in Barcelona or be ready to relocate on short notice.

Your Profile

• Service and result‑oriented with a passion for helping people
• Computer‑savvy and ready to learn new systems
• An independent problem‑solver with an analytical mindset
• An empathetic listener with top‑notch communication skills
• Fluent in Dutch or Flemish and good in English
• Flexible, hospitable, and friendly – positive vibes ...