Mercier Consultancy MD is excited to offer a fantastic opportunity for a Dutch Reservations Agent to work closely with Trivago in vibrant Athens, Greece. This role includes paid relocation, allowing you to immerse yourself in a dynamic work environment while providing outstanding service to Dutch-speaking clients. You will assist customers with their hotel bookings, ensuring seamless communication and high customer satisfaction.

Key Responsibilities

• Manage hotel reservations for Dutch-speaking clients via phone, email, and chat using the Trivago platform
• Provide accurate information about hotels, pricing, amenities, and special offers to support clients' booking decisions
• Confirm booking details promptly and ensure smooth transaction processes
• Handle customer questions and resolve any booking-related issues professionally and efficiently
• Maintain comprehensive records of bookings and client interactions in CRM system...