Dutch Speaking Customer Service Advisor

Are you fluent in Dutch and English and looking for a customer service role with a genuine work-life balance?
I'm currently recruiting for a Dutch Speaking Customer Service Advisor to join a leading travel business based in Edinburgh City Centre.

What's on offer?

Salary: £26,800 + £1,000 annual language bonus
Hours: Monday to Friday, 8:00am - 4:30pm (no evenings or weekends!)
Location: Edinburgh City Centre - just a 10-minute walk from the train station

The Role

You'll be supporting travel customers across phone, live chat and email, taking ownership of each query from start to finish. Working as part of a supportive, high-performing team, you'll help deliver an outstanding customer experience while working towards key performance measures such as Customer Satisfaction (CSAT), Quality Assurance (QA) and Average Handling Time (AHT).

What We're Looking For

Fluent in Dutch and English (spok...