Lead the Floor. Drive the Experience.

Cleveland Sands Hotel is looking for an energetic and hands-on Duty Manager to join our leadership team. If you're passionate about hospitality, thrive in a fast-paced environment, and enjoy leading teams to deliver exceptional guest experiences, we'd love to hear from you.

As a Duty Manager, you'll play a key role in the day-to-day operations of the venue, ensuring service standards are maintained, teams are supported, and guests leave wanting to return.

What You'll Be Doing

• Leading and motivating front-of-house teams across the venue
• Managing shifts and ensuring smooth daily operations
• Delivering exceptional customer service and resolving guest concerns
• Supporting team development, coaching, and performance
• Maintaining compliance with RSA, RSG, gaming, and venue procedures
• Managing cash handling, reporting, and venue security processes
• Working ...