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Duty Manager – Guest Experience Leader (Hotel On-Site)

Company

Crowne Plaza Hotel

Location

queenstown, otago

Posted

July 15, 2026

Position Overview

Crowne Plaza Queenstown in Queenstown, NZ, seeks a Duty Manager to lead the front office team on-site in a full-time role aligned with IHG standards. You will oversee check-in/out, guest requests, and incident response, while coaching staff, managing rosters, and coordinating with maintenance, F&B and housekeeping to drive guest satisfaction and loyalty.

LCQ and Managers Certificate are valued; training is provided.

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