Exciting opportunity to work as a Technical Advisor with a strong customer service orientation in the automotive field. Coordinate work orders and manage service appointments while engaging directly with clients.
This role is crucial for providing a seamless service experience. You will open and close work orders, prepare for daily appointments, and oversee the fleet of courtesy vehicles. Additionally, you will track ordered parts and apply manufacturer warranty guidelines effectively across multiple platforms.
Key Responsibilities:
• Open and close work orders diligently
• Prepare daily service appointments for efficiency
• Answer customer calls and schedule appointments
• Monitor parts orders actively
• Utilize IT platforms for warranty processing
Requirements:
• Experience in automotive roles preferred
• Passion for customer service and public interaction
• Proficient in using multiple IT systems
• Strong communication and interpersonal skills
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