Position Overview
Join the team at IWG in Laval, Quebec as a Community Associate, where your support enhances customer experiences in a collaborative workspace. Achieve a work-life balance with no weekends required.
In the role of Community Associate, you will facilitate a welcoming environment for customers from various industries. Your focus will be on problem-solving, administrative support, and fostering a community atmosphere. Engage directly with customers and manage concurrent tasks to ensure operational excellence.
Key Responsibilities:
β’ Welcome customers and assist with their requests
β’ Organize and execute community networking events
β’ Maintain workspace neatness and functionality
β’ Handle customer service inquiries and technical issues
β’ Process invoices accurately and manage service tickets
Requirements:
β’ At least 1 year of customer service experience
β’ Strong communication and problem-solving skills
β’ F...