Position Overview
Join a team dedicated to outstanding service as a Customer Service Representative specializing in B2B communication. Deliver prompt responses and solutions to customer inquiries through effective follow-up and data management.
In this key role, you will support the internal and external customer journey with focused problem-solving. Candidates should have at least 1 year of customer service experience and be fluent in both English and French. Familiarity with Microsoft Office tools is essential for success in daily tasks.
Key Responsibilities:
β’ Provide timely responses to customer inquiries
β’ Assist customers with account setup and order processing
β’ Conduct account reconciliation and data management
β’ Make outbound calls for follow-ups and information
β’ Complete project tasks as needed
Requirements:
β’ Minimum of 1 year in customer service
β’ High School Diploma required; Bachelor's preferred
β’ Bilin...