Become a Front Office Manager at Sandman Hotels in Williams Lake, British Columbia, where customer service excellence is key. Lead your team to foster a welcoming atmosphere and facilitate smooth hotel operations.
As a Front Office Manager, you will bring your hotel management experience to ensure that guests receive outstanding service. You will be tasked with managing the front office and reservations while training team members to uphold top standards. Your role will greatly impact guest satisfaction and team performance.
Key Responsibilities:
• Direct front office and guest activity operations
• Hire, train, and mentor new staff members
• Ensure grooming and dress code standards are met
• Build relationships with returning clients and group contacts
• Collaborate with sales and reservations departments
Requirements:
• Previous experience in hotel management required
• Strong supervisory and decision-making abilities
• Computer literate in Microsoft ...