Drive innovation as a Dynamics 365 Solution Architect within MNP's Digital Solutions team. This position focuses on leveraging Microsoft technologies to create impactful solutions for clients.
MNP is seeking a highly skilled Solution Architect for Power Platform and Dynamics 365. You will play a pivotal role in the adoption of Microsoft technologies, implementing enterprise-grade solutions for both commercial and government sectors. The ideal candidate will design customer service solutions while mentoring colleagues and ensuring high-performance standards.
Key Responsibilities:
• Architect and implement Dynamics 365 Customer Service solutions
• Lead team members while being accountable for technical solutions
• Design project capabilities that provide customer value
• Utilize AI to enhance development best practices
• Conduct annual performance reviews and coaching sessions
Requirements:
• 10+ years in CRM or case management implementation
• 5 years with ...