E-Care Investment Representative, Scotia iTRADE - Toronto, ON

Requisition ID: 267369

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

**Purpose of Job:**

As a member of the Trading and Service Email Team, the E-Care Investment Representative is the primary point of contact for Scotia iTRADE clients through our inbound Contact Centre primarily via the Email communication channels using any of Scotia iTRADE’s Email addresses and Web Pages (.COM and SOL). The individual will provide prompt, accurate and professional service, while ensuring that email quality standards are met and that a high level of client focus is always demonstrated.

Where appropriate, you will be required to take conversations offline and resolve them via telephone and/or e-mail promptly and effectively. The Email agent will act as an expert and is accountable for the delivery of full service and support including helpin...