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E-Commerce Admin

Company

JI MEI FLOWER PTE LTD

Location

singapore, singapore

Posted

June 11, 2026

Position Overview

            Responsibilities  Handle day‑to‑day administrative tasks including data entry, filing, document preparation, and record keeping 
Manage customer inquiries via phone, email, WhatsApp, or social media in a professional and timely manner 
Provide accurate information about products, services, orders, and policies 
Process customer orders, payments, refunds, and follow‑ups 
Resolve customer issues and complaints calmly and efficiently, escalating when required 
Coordinate with internal teams to ensure smooth operations and customer satisfaction 
 Requirements  Excellent written and verbal communication skills 
Proactive, resourceful, and able to work well in a fast-paced environment 
Customer-focused with a positive attitude and strong problem-solving mindset 
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E-Commerce Admin

Position Overview

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