Position Overview We are seeking an E-commerce Platform Specialist who will take charge of managing our online presence across various e-commerce platforms like Shopee, Lazada and our official website. The ideal candidate is detail-oriented, has a strong understanding of e-commerce operations, and is ready to contribute to our success by optimizing sales and enhancing customer satisfaction.
Key Responsibilities - Manage and optimize our presence on e-commerce marketplaces (Shopee, Shopify and others).
- Upload and update product listings, ensuring accuracy and optimization for search and sales.
- Collaborate with designers to create effective and engaging campaign materials.
- Oversee daily order management, including processing and fulfillment.
- Provide exceptional after-sales service, handling customer inquiries and issues.
- Monitor category performance, drive daily operations, and ensure sales targets are met. ...