Responsible for processing user reservation-related data and promptly addressing and resolving various data issues;
Monitor and analyze daily operational data and statistics, assist superiors in problem solving, and regularly propose optimization plans;
Perform domain-related data checks, processing, and analysis to ensure data accuracy and integrity;
Resolve after-sales issues, including domain backend operations and customer service-related problems;
Coordinate and communicate across departments (such as Customer Service and Technical) to provide actionable improvement suggestions and complete product data processing and user feedback tasks;
Handle domain reservation requests, conduct detailed data reporting and analysis, identify root causes, and propose solutions;
Participate in system optimization and process improvement to enhance operational efficiency and user experience;
Ready to Apply?
Join thousands of Americans building their careers