E-commerce Product Manager

Location: Remote - Western Canada

Opportunity at Microserve

Role Summary

The E-commerce Platform & Product Manager owns boththe operationalperformance and the deliberate evolution ofMicroserve’seStore. This role is accountable for ensuring the platformoperatesreliably today—meeting order accuracy, fulfillment, and service expectations—while also leading the evaluation, selection, and transition planning for future eCommerce platform capabilities required to support growth, expanded offerings, and emerging commerce models.

Reporting to the VP, Operations, this is a hands on, execution first role with clear accountability for outcomes. The role acts as the primary business owner for theeStore, working closely with IT, Sales, Operations, and external vendors to balance stability, scalability, and strategic platform advancement in an SLA driven, vendor dependent environment. Success in this role is measured by ser...