Wellbeing Counsellor, Dublin

An exciting opportunity has arisen to join a growing business in a newly formed Counsellor role. This business is a leading EAP and OH provider, who is looking for a good communicator, resilient and driven individual to join them onsite five days a week in vibrant office in the City of Dublin. This is a permanent role that offers €38K-€42K pro rata + benefits. They are open to working part time and full time hours.

You will provide immediate emotional support and guidance to callers on the 24/7 helpline - completing clinical assessments and signposting appropriately. You will complete risk assessments and work in line with the IACP code of ethics - ensuring the highest level of service and support is provided to callers. The role may also include allocated time for structured video counselling - this time can be counted towards IACP accreditation.

Key Responsibilities

To provide an efficient and effective telephone counselling se...