GE Healthcare
Healthcare International
Category
Sales
Apprentice
Job Id
R Relocation Assistance No
**Job Description Summary**
The Business Operations Specialist will take on a multifaceted role ensuring both first class communication with Customers and Field Engineers, as well as internal processes such as service contract execution; install base data maintenance or PM and FMI management.
Roles and Responsibilities
- Responsible for first class communication and coordination of external customers and internal Field Service organization and service job dispatch
- Ensure prompt customer support for all contract and non-contract related questions
- Provide support for timely resolution of customer invoicing disputes in coordination with service teams.
- Creating basic reports and managing PM (Preventive Maintenance) and FMI (Field Modification Instruction) planning and follow up actions with internal stakeholders and external customers
- Play an...