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Job Description
The Emergency Call Handling (ECH) Application Specialist will report to the CCSS Application Specialist Manager. The Application Specialist is ultimately accountable for the provisioning of MSI ECH application(s) to meet the need of the customer’s design specifics, including participating in the solution detailed design, as well as the remote and on-site provisioning, administrative instruction, cutover support, and handoff to Support for Motorola’s on-premise and cloud-hosted ECH solutions.
Responsibilities include:
Perform system provisioning for ECH applications, and instruct customers on how to complete some ongoing configuration and maintenance tasks.
The successful candidate will closely collaborate with multiple teams, including sales, deployment, product, and support to plan activities, resolve problems, and ensure applications align with customer objectives.
Com...