eCommerce Fulfillment Specialist Role Profile

Role Purpose:

The eCommerce Fulfillment Specialist is a cross-functional position trained in multiple areas of the operation, including inbound processing, order fulfillment, order packaging, and customer returns processing. This role’s primary responsibility will be the safe, secure, and accurate fulfillment of online customer orders. The associate will also be cross-trained in a variety of processes within the operation and will be trained to perform a number of activities including the inbound receipt and replenishment of unit and case inventory, picking orders via a hand held RF device or manual pick sheet, and configuring, packing and prepping customer parcels for shipment. Secondary activities and work assignments will include online order return inspection and credit, online order return salvage, inventory control, and parcel order load and shipment.