We are looking for a responsible and detail-oriented Operations Assistant to support day-to-day E-Commerce Operations activities across multiple markets. The role will support order fulfilment coordination, backend operational tasks, inventory monitoring, return processing, and cross-functional operational support to ensure smooth customer order journeys.
Key Responsibilities - Support daily E-Commerce operational activities and backend processes
- Monitor order fulfilment and assist in ensuring operational SLA is met
- Coordinate with warehouse, logistics, customer service, and internal teams on operational matters
- Assist in return, refund, and exchange processing follow-up
- Support inventory monitoring and stock movement coordination
- Perform data checking, report updates, and operational tracking
- Escalate operational issues and support resolution follow-up
- Support campaign preparation and operatio...