Drive innovative eCommerce strategies with Dyson in Toronto, Canada. As the Ecommerce Operations Manager, oversee site functionality and enhance customer experiences through analytics and collaboration.
This role includes managing day-to-day operations for dysoncanada.ca, ensuring seamless customer interactions. You will leverage analytics to provide actionable insights and resolve any operational challenges efficiently. This manager position requires effective collaboration with cross-functional teams including IT, merchandising, and logistics to continually refine the eCommerce journey.
Key Responsibilities:
• Oversee daily site operations and maintain optimal uptime
• Monitor and enhance site performance; identify user experience issues
• Collaborate with IT for rapid troubleshooting and issue resolution
• Lead site health audits and manage enhancements pipeline
• Facilitate eCommerce transformation and alignment across teams
Requirements:
• Bachelor’s deg...