Responsibilities

• Configure and test ANSI 834 files, gather carrier requirements, and provide ongoing support for file integrations and data reconciliation
• Manage integrated carrier files, payroll vendor APIs, and support renewal and open enrollment processes
• Oversee the shared EDI inbox, create and assign tickets, maintain project documentation, and manage select broker relationships
• Lead a team while maintaining an individual caseload, assisting with workload balancing, coaching, performance reviews, and team-building efforts
• Lead daily scrum meetings and serve as the first point of escalation for urgent issues

Requirements

• Experience with ANSI 834 file testing and implementation
• Strong knowledge of the health insurance industry and core products (medical, dental, vision)
• Experience with Employee Navigator or similar enrollment management systems
• Ability to manage high-volume...