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This role is expected to be on the 3rd shift. The Technical Services Engineer is a key member of our growing team. This individual is responsible for possessing comprehensive knowledge of and supporting several eDiscovery applications including Relativity, Cloud Nine LAW/Explore, NUIX, iPro, Reveal AI, Brainspace and other relevant applications infrastructure. Candidates should have a strong understanding of the various features and abilities of each application. In addition, they should have a solid understanding of the application requirements and the infrastructures that host the applications.
The engineer is also responsible for obtaining and maintaining relevant training and certifications as well as keeping up to date with the software and hardware being supported. They will be responsible for the upgrade activities of eDiscovery applications infrastructure.