We are looking for a Edtech Operations Officer who can effectively manage student progress, parent communication, and overall learning experience.

The role involves working closely with students, parents, tutors, and internal teams to ensure students stay engaged, improve their performance, and achieve their goals.

This role is ideal for candidates from:

• Edtech
• Hospitality
• Airlines
• Customer Success
• Client Relationship Management
• Study Abroad

Key Responsibilities

• Monitor student progress and learning performance
• Conduct regular parent/student review meetings
• Coordinate with tutors and internal teams for student improvement
• Manage student concerns, follow-ups, and escalations
• Ensure students stay motivated and engaged throughout their learning journey
• Handle communication with students and parents professionally
• Support and guide internal coo...