Position Overview
Shape the future of client interaction as the Remote Solutions Director at Edward Jones. Drive tailored branch support and improve practice team experiences across Canada.
This full-time position provides senior-level leadership and oversight for the Canadian Branch Remote Solutions organization. You will lead a significant team, ensuring high-quality remote licensed support while managing service effectiveness and delivery. Your strategic vision will transform how service teams meet client needs.
Key Responsibilities: β’ Own performance metrics for branch remote solutions β’ Guide service delivery with proactive management β’ Set division's long-term strategy and objectives β’ Develop frameworks for future organizational demands β’ Promote a strong client service culture across teams
Requirements: β’ Ten years in financial services or similar fields β’ Five years in senior management roles β’ Experience leading teams and managing leaders β’ Proven success in enterpri...