Additional Information
Location: Courtyard by Marriott Queretaro, Av 5 de Febrero No ****, Queretaro, Queretaro, Mexico, *****.
Schedule: Full Time.
Position Type: Non-Management.
Responsibilities
Assist management in training and motivating employees; serve as a role model.
Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation.
Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette.
Develop and maintain positive working relationships with others; support the team to reach common goals; listen and respond appropriately to employee concerns.
Monitor perf...