Job Description
As a Field Service Engineer your main functions/tasks will be:
- Responsible for on-site installation, parameter tuning, and integrated testing of automated equipment and electrical systems;
establish project technical documentation to ensure compliance with delivery standards. Support project management tasks to guarantee timely and quality project acceptance. - Execute after-sales services per contract requirements, including equipment operation & maintenance, troubleshooting, hotline response, and technical guidance.
- Act as the core technical liaison among customers, partners, and internal teams;
regularly communicate project progress and service updates to ensure information transparency. - Provide product operation and maintenance training to customers;
offer on-site production support when necessary. - Maintain on-site customer relationships and continuously enhance ...