Title: Business Systems Analyst – EDI

Location: Mexico/Brazil (Remote)

Duration: Long Term

Role Summar

yDeliver application functional support for client systems, ensuring smooth handling of user issues and incident resolution

.
Key Responsibiliti

esResolve application functional and logical issu

esProvide end-user support and guidan

ceSupport incident lifecycle manageme

ntCollaborate with technical teams for resoluti

onMaintain service quality and response tim

es
Required Ski

llsFunctional application supp

ortIncident management and troubleshoot

ingBusiness systems analy

sisUser supp

ort
Experi

ence3+ y

ears
Lang

uagesSp

anishEnglish (Profic

ient)
Tech

nologyElectronic Data Interchange