St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care.


The Emergency Communications Operator Specialist is responsible for all job duties of EMS Transport Dispatcher as well as reviewing non-emergency ambulance transportation requests for accuracy, proper mode of transport and complete/accurate medical necessity forms. This person is also responsible for verifying and acquiring insurance pre-authorization as well as identifying and processing Advanced Beneficiary Notice of Non-Coverage (ABN).

JOB DUTIES AND RESPONSIBILITIES:
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