Who We Are Looking For 

When disasters strike, every moment matters. 

We are seeking empathetic, customer-focused Technical Support Representatives for a U.S.-based Disaster Response Program. You will be the first point of contact for individuals needing urgent assistance during natural or man-made emergencies, severe weather events, and recovery efforts. 

This role blends compassionate customer service with basic technical troubleshooting. You will handle inbound calls, navigate systems, document interactions, and guide individuals to the support and information they need. 

We're looking for calm, clear communicators who stay composed under pressure and are driven by a genuine desire to help others in critical situations. 

What You'll Do 

• Serve as the first point of contact for custom...