Position Overview
Lead the Employer Advisory Centre as the Manager and provide vital support for employers navigating the Saskatchewan Workers’ Compensation Board. Your expertise will help resolve disputes and enhance understanding of appeal processes.
This managerial role reports to the VP of Prevention and Employer Services. You will develop educational programs, promote center services, and guide employers through informal resolution stages. Your responsibilities will include managing quality assurance standards and customer escalations, ensuring effective communication across stakeholders and addressing appeals when necessary.
Key Responsibilities:
• Promote EAC resources and services to the public
• Develop programs to educate Employers on WCB processes
• Guide the appeal process and assist with claim documentation
• Ensure adherence to legal standards and safety regulations
• Develop strategic plans and budgets for EAC
Requiremen...