Position: End User Compute – Deskside Support

Location: Singapore

Contract: 12+ Months and Extendable

Detailed JD (Roles and Responsibilities)

3-4 years of experience in EUC H&F Support. (End User Compute – Deskside Support)

Support and troubleshooting of Windows 10 & 11 Operating system, Microsoft O365 applications.

Good communication skill (Chinese and English language)

Good customer handling skill and prior experience in Concierge (VIP Users) support

Install, troubleshoot and repair desktop/laptop issues (both hardware/software)

Basic troubleshooting of Conference devices/Projectors/Meeting room facilitation.

SCCM client end installation & troubleshooting knowledge

Basic knowledge of Networking and Active Directory

Must have right attitude and customer centric approach.

Document all support activity within the IT Incident and request fulfil...