WeaverFintechisapurpose‑driven,data‑centricFinTechcompanyrevolutionizingfinancialservicesformorethan3millionSouthAfricans.Wesimplifyfinancialjourneysempoweringcustomerstoshop,lend,insure,andthrive.OurDataEngineering&Analyticsteamplaysacriticalroleinbuildingscalable,moderndatasolutionsthatdriveinnovationandenabledata‑drivendecision‑makingacrossthebusiness.Joinusinacollaborative,high‑growthenvironmentwhereyourworkmakesarealimpact.

Whatyouwilllovedoinginthisrole

• Providefirstandsecond-linesupportforallend-userdevicesincludingdesktops,laptops,mobilephones,tablets,VOIPhandsets,printers,scanners,andperipheraldevices.
• Ensureallservicedeskincidents,tasks,andservicerequestsarerespondedtoandresolvedwithinagreedSLAtimelines.
• Proactivelyfollowuponoutstandingticketsandcommunicateeffectivelywithuserstomanageexpectations.
• Provideon-siteandremotesupportacrossmultiplelocations,includingheadofficeandretailstores.
• Assistwithonboardingof...