IT Support Specialist / End User Support Engineer L1

Experience: 2–6Years

Job Summary

We are seeking a proactive and customer-focused IT Support Specialist to provide onsite end-user support, office IT infrastructure support, asset management, and project-based technical assistance. The ideal candidate will be responsible for troubleshooting hardware and software issues, managing IT assets throughout their lifecycle, supporting office technologies, and collaborating with remote technical teams and third-party vendors to ensure smooth IT operations.

Key Responsibilities

End User Support

• Provide onsite technical support for desktops, laptops, mobile devices, printers, and peripherals across Windows, macOS, and Linux environments.
• Troubleshoot hardware, software, operating system, and connectivity issues.
• Provision, configure, deplo...