Our client is a well-established, premier global investment management firm with a strong international presence spanning over 20 countries. Known for delivering sophisticated, research‑driven investment strategies, they serve a diverse portfolio of institutional, private, and individual clients worldwide. They foster an innovation‑led culture backed by an integrated global technology platform, offering a highly collaborative environment where technology directly empowers business success.

Operating in a dynamic, high‑touch corporate environment, you will join an agile global technology support service unit, serving as the critical Level II interface between the business users and the wider IT ecosystem.

• Diagnose, troubleshoot, and resolve complex issues across Windows 11 environments, virtual machines (VDI/Citrix), macOS, mobile operating systems (iOS/Android), and enterprise communication setu...