Engagement Lead

Department: Practice Management

Employment Type: Full Time

Location: Canada - Remote (0002)

Reporting To: Rob Sparrowhawk

Compensation: $113,475 - $153,525 / year

Description

This is a flexible position and has the option of working in our Toronto office full time, hybrid throughout the week or working entirely remotely in Canada or USA.

The Engagement Lead plays a critical role in supporting, strengthening and scaling Acterys' delivery-partner ecosystem. This role owns the project governance and customer health of a portfolio of internal and partner-led implementations ensuring strong alignment and support across partners, customers, and internal teams throughout the entire implementation lifecycle.

As an individual contributor, the Engagement Lead provides hands‑on delivery guidance, oversight of internal & partner implementation health, ma...