Job Description

As anEngineer Client Services, you are part of the Global Client Team supporting a stable and safe end point client platform for Continental Worldwide.

Responsibilities

• Built a safe, stable and maintainable image to a global Standard Client Platform environment.
• To ensure smooth roll out of new client image by overseeing all testing and deployment scenarios.
• Define test-protocols, test scenarios, documentations.
• Ensure all potential client hardware driver problems such as performance degradation; reliability and security issues are addressed proactively.
• Conduct security patch evaluation and testing according to the defined test plan. Assess the impact of changes to minimize risk and impact upon rollout. Responsible for producing test result documentation.
• Provide 3rd level technical support in a timely and efficient manner. Occasionally including the communication of complex problems to ap...