We’re looking for a hands‑on Engineer: Global Operations who thrives in high‑availability, mission‑critical environments and enjoys being on the front line of keeping large‑scale systems stable, resilient, and performing at their best.
This is a production‑focused, operations‑driven role where you’ll play a critical part in 24/7 global operations, incident response, and continuous operational improvement. You’ll work closely with engineering teams, leverage AI‑assisted tooling, and take ownership of incidents end‑to‑end — helping ensure our platforms remain reliable in fast‑moving, regulated environments. If you enjoy problem‑solving under pressure, improving operational processes, and making a direct impact on system stability and customer confidence, this role is for you. Location: Durban, KwaZulu‑Natal, South Africa OR Douglas, Isle of Man (On‑site) What You’ll Do Participate in 24/7 shift rotations, owning alert acknowledgement, triage, prioritisation, and investigation of produ...