Job Title: Engineering Technician V

Location: Glenn Research Center (Cleveland, OH)

Clearance Level Required: Must be able to obtain and maintain a public trust.

MINIMUM SKILLS REQUIRED:

• AA or AS degree in engineering technology, information technology, electronics, or a related technical field.
• 8–10 years of progressive technical experience supporting IT infrastructure, electronics, network systems, or engineering operations.
• Demonstrated experience diagnosing and resolving complex VoIP, network, and PC hardware/software issues.
• Hands-on experience with Cisco switches and wireless access points, including configuration and troubleshooting.
• Experience managing work orders and change requests in a structured serv...