Descripción y detalle de las actividades-

Key Responsibilities

• Follow and control processes in accordance with the established guidelines for the Customer Service Department Coordinator in all matters related to customer service requirements.
• Receive RFQ (Request for Quote) from Sales, obtain the service cost and coordinate the service delivery according to the client's needs.
• Create cost estimate sheets for Sales or Customers.
• Contact vendors and affiliates to coordinate service-related activities and manage all associated administrative paperwork.
• Upload and register the project/service request in Syteline.
• Collect and prepare the necessary documentation to invoice the service for the accounting department.
• Generate service completion and delivery reports, and inform the Sales team.
• Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plan...