Overview

Under the guidance of the Assistant Chief Engineer, ensures that the hotel’s equipment is operated in accordance with InterContinental Hotels Group standards to maximize efficiency and guest satisfaction. Promotes the desired work culture around the five core values of Trust, Integrity, Respect, One Team and Service of the InterContinental Hotels Group and the brand ethos.

Day-to-day responsibilities

People

• Demonstrate co-operation and trust with colleagues, teams and across departments
• Communicate well to ensure effective shift handovers
• Actively participate in and conduct organised meetings
• Interact with department and hotel staff in a professional and positive manner to foster good rapport, promote team spirit and ensure effective two-way communication

Guest Experience

• Handle guest complaints, claims and problem solving of all aspects related to the engineering eq...