The Enrollment Associate is responsible for installing & implementing employers' contracts and enrolling member associated with those contracts into our system. The associate will be responsible for assisting members with issues related to enrollment and premium payments. This position acts as a liaison between member services and the enrollment plus finance departments. This position is responsible for reconciling enrollment and billing related discrepancies related to members.

Primary Responsibilities:

Complete the full cycle of Identification, Validation, Enrollment and Billing procedures related to members
Work on the customer's applications, eligibility and fallouts arising out of discrepancies in the systems
Ensure the accuracy and completeness of applications taken
Billing activity includes monthly generation of member premium bills and payments received to fulfill those bills
Correct all Billing discrepancies in a way that member no longer ...