Overview

Job Title: Customer Service Representative
Location: 383 Applewood Cres, Concord, ON
Location Type: Hybrid
Website:

When you join Watson-Marlow Fluid Technology Solutions, a part of the Spirax Group, you will be part of a cooperative and encouraging team, participate in challenging yet critical work, and experience ongoing growth opportunities to help you achieve your full potential. Visit our website to learn more.

Role focus

This role will focus on enhancing the customer experience by handling order entry, following up on factory requests, and invoicing orders. You will manage a varied group of customers, building and maintaining strong relationships to grow our business. You will oversee the end-to-end inquiry to order process, from initial quotation through order entry, confirmation, tracking, and resolution of any issues post-delivery. You will be the key liaison between customers and internal teams, ensuring custome...