Overview

Lead the charge in enterprise account growth as the Director of Customer Success at Dialogue. This energetic role focuses on fostering sustainable relationships with high-profile clients. In this pivotal position, you will report to the VP of Customer Success, navigating strategic account management. Lead transformative client engagement initiatives at Dialogue.

Key Responsibilities

• Inspire and elevate senior account managers as strategic advisors
• Build trusted relationships with executive stakeholders
• Create and execute retention strategies for client advocacy
• Engage in industry conferences for insights and strategy
• Align team efforts towards comprehensive client solutions

Requirements

• 5+ years of managing complex client relationships
• Experience in negotiating with C‑suite executives
• Bilingual proficiency in French and English
• Exceptional strategic th...