Drive client success as an Enterprise Customer Success Manager with BuildOps. Utilize analytical skills to build robust customer relationships, ensuring maximum value from our leading software platform.
At BuildOps, we seek a self-motivated individual to lead customer success initiatives. The role demands expertise in low-code automation platforms and a knack for forging connections with diverse client personalities. You will manage a portfolio of enterprise accounts, enhancing adoption and retention through tailored Success Plans and proactive support.
Key Responsibilities:
• Build relationships with customer stakeholders through digital engagement
• Drive feature adoption and share best practices
• Create tailored Success Plans focused on customer value
• Present business reviews aimed at expanding accounts
• Monitor portfolio health scores and identify risks
Requirements:
• Minimum 3 years in Customer Success or Account Management
• Strong people skills...